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    1. 6 votes
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      1 comment  ·  Generally Available » Client - Windows Desktop  ·  Flag idea as inappropriate…  ·  Admin →
      Anonymous shared this idea  · 
    2. 13,717 votes
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      Anonymous commented  · 

      Yes i agree this convoluted method of storing conversation history is very annoying and it does not always store the history correctly sometimes it store conversations in date order and sometimes it puts them all under the same conversation party and you cannot see the conversations correctly. I have no idea why this method is used when skype for desktop has a tried and tested method that works for everyone. The Lync/Skype for business method of storing conversations is so fragmented it practically defeats the point of storing them. At least there should be an option for the users to choose what method to use. MSN used a similar method however it did have the option to show the full conversation history in the window. this should be available in the skype for business.

      Yes someone has mentioned that using outlook means admins can control or view... This is not the point, fine keep the connectivity with outlook but for convenience and practicality from a conversation point of view it needs to be in the window, or at least have the ability to turn it on and off like MSN allowed you to. Also from an Archiving point of view this also is not the issue for discussion... if i had a conversation with someone two years ago it is unlikely i am going to be trawling through two years of conversations to find what i was talking about two years ago... but a few days ago, one week ago or even a month ago is quite possible.....

      This Functionality is more important and more critical in a business environment where quick reference and access to conversation history should be a no brainer... instead it is so long winded and complicated that users just ask the person they are chatting with to repeat something that they said a few days ago because we don't have the will or the time to use the current method of finding the history.... In some cases this can make conversations unprofessional, so to facilitate and backup the name "Skype For Business" this functionality seriously needs reviewing and fixing.

      Anonymous supported this idea  · 
    3. 16 votes
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      3 comments  ·  Generally Available » Client - Windows Desktop  ·  Flag idea as inappropriate…  ·  Admin →
      Anonymous shared this idea  · 
    4. 16,757 votes
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      Anonymous commented  · 

      Yes i agree this missing functionality is very annoying and it does not always store the history correctly sometimes it store conversations in date order and sometimes it puts them all under the same conversation party and you cannot see the conversations correctly. I have no idea why this method is used when skype for desktop has a tried and tested method that works for everyone. The Lync/Skype for business method of storing conversations is so fragmented it practically defeats the point of storing them. At least there should be an option for the users to choose what method to use. MSN used a similar method however it did have the option to show the full conversation history in the window. this should be available in the skype for business.

      This Functionality is more important and more critical in a business environment where quick reference and access to conversation history should be a no brainer... instead it is so long winded and complicated that users just ask the person they are chatting with to repeat something that they said a few days ago because we don't have the will or the time to use the current method of finding the history.... In some cases this can make conversations unprofessional, so to facilitate and backup the name "Skype For Business" this functionality seriously needs reviewing and fixing.

      Anonymous supported this idea  · 

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