• Feedback by UserVoice
  • Skype Operations Framework

    We want to hear from you about how you are using the tools and assets, what works and what does not.
    If you feel there is anything missing, or have any other feedback that you would like to provide to our team.

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    • For feedback items, please select the phase most relevant to your feedback: Plan, Deliver or Operate.
    • For any corrections that need to be made to any of the assets, please select Content Corrections and include the asset title and page/slide number.
    • For any feedback on trainings, please select Training

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    How can we improve SOF?

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    1. Provide deploy guidance for Direct Access split tunneling

      Provide deploy guidance for Direct Access split tunneling, similar to the “Deploy-Guidance-VPN Split Tunnel”

      26 votes
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      0 comments  ·  1 - Plan  ·  Flag idea as inappropriate…  ·  Admin →
    2. 19 votes
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      1 comment  ·  1 - Plan  ·  Flag idea as inappropriate…  ·  Admin →
    3. Additional operational guidance for Cloud Connector Edition

      Provide more guidance on how customers can operate and manage Cloud Connector Edition.

      8 votes
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      0 comments  ·  3 - Operate  ·  Flag idea as inappropriate…  ·  Admin →
    4. 7 votes
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      0 comments  ·  1 - Plan  ·  Flag idea as inappropriate…  ·  Admin →
    5. Enable API to read CQD data from PowerBi or other Tools

      Enable API to read CQD data from PowerBi or other Tools as CQD reporting is a bit limited

      6 votes
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      0 comments  ·  3 - Operate  ·  Flag idea as inappropriate…  ·  Admin →
    6. Add & Expand on Security and Archiving

      With security being a concern for all customers. CISO's are asking the SfB Admins questions that they don't have all the answers to or even access to because in O365 Security & Archiving is handled through Exchange/Security & Compliance. It'd be great to have a slide or section that covers what's available and guidance/best practices or training links.

      6 votes
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      1 comment  ·  1 - Plan  ·  Flag idea as inappropriate…  ·  Admin →
    7. Provide updates to the website when files update

      If any files are updated, please update the timestamp for Last Updated on the top of the page so that people know there actually was an update. Additionally, for files labeled v1 that are updated, please update the version to again show us there was an update.
      My experience specifically was with the bulk user enable script, but I suspect other pages might have updates that nobody knows about simply because there's no visual indication on the website.

      5 votes
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      2 comments  ·  2 - Deliver  ·  Flag idea as inappropriate…  ·  Admin →
    8. Test

      Test

      4 votes
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      1 comment  ·  5 - Training  ·  Flag idea as inappropriate…  ·  Admin →
    9. MVA Training

      It would be awesome to follow the MVA type training that includes progressive testing of content.

      4 votes
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      0 comments  ·  5 - Training  ·  Flag idea as inappropriate…  ·  Admin →
    10. In creating or finding a contact. There should be a some text allowed to write notes of the contact

      Often we research a contact for one particular purpose that we may not use for stretch of time, So just having a name and department does not help when we are trying to remember who we spoke too.

      Thanks

      4 votes
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      0 comments  ·  5 - Training  ·  Flag idea as inappropriate…  ·  Admin →
    11. Migrations from non-Skype environments

      It would be useful if best practices / assessment points could be identified for migrating clients from a non-Skype environments. For example, what would be the key evaluation points to assess a client migrating from a traditional PBX with TDM trunking.

      4 votes
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      0 comments  ·  1 - Plan  ·  Flag idea as inappropriate…  ·  Admin →
    12. Please is there a getting started with CQD custom reports? And detailed explanation of the metrics\measurements available in the reports?

      There is no schema document to the CQD database that we can find. It would document the fields and data with detail\ what it represents.

      Also, a getting started with custom CQD reports. And detailed documentation of what the measurements available actually mean.

      Data validation. No customer to my knowledge can access O365 QoE database - so how do we validate the CQD data?

      3 votes
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      1 comment  ·  5 - Training  ·  Flag idea as inappropriate…  ·  Admin →
    13. Please make all the documentation searchable online

      Please make all the content searchable online. Having to download 116 documents and then upload them somewhere else so I can search them is more work than it should be.

      Please put the documentation online and make it searchable like technet, or simply migrate the documentation there. That way if people use the online versions, they'll always be referencing the most up to date content, and there's less chance of stale content.

      3 votes
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      0 comments  ·  4 - Content Corrections  ·  Flag idea as inappropriate…  ·  Admin →
    14. Outlook for iOS scheduling meeting integration

      Schedule SfB meeting from the Outlook for iOS client. Companies that use Office 365 need the ability to schedule meeting without a PC!

      3 votes
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      1 comment  ·  3 - Operate  ·  Flag idea as inappropriate…  ·  Admin →
    15. PowerShell script to upload and validate Emergency Calling Locations at bulk

      Please add a PowerShell script to upload and validate Emergency Calling Locations at bulk. For example, feed from a CSV file to automatically upload each location and validate it against the MSAG. This would be very useful for large enterprises that may have thousands of physical addresses. In addition, now that CQD supports CSV format, this input file can be reused to upload building/subnet data to CQD.

      3 votes
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      0 comments  ·  2 - Deliver  ·  Flag idea as inappropriate…  ·  Admin →
    16. business use case examples

      When using examples for business use cases do not use the same example in all the training and IP. Mix it up a bit so that we can have more than one idea or example of what a business use case could look like.

      3 votes
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      0 comments  ·  1 - Plan  ·  Flag idea as inappropriate…  ·  Admin →
    17. Provided Template

      In the envisioning PPTs there is a comment about note takers capturing information in the "provided template", is the template supposed to be the PPT or is there another document?

      3 votes
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      1 comment  ·  1 - Plan  ·  Flag idea as inappropriate…  ·  Admin →
    18. more examples, please

      I recommend adding more real-world examples, maybe 1 test case built upon throughout the presentations (Contoso, for example)

      3 votes
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      thinking about it  ·  1 comment  ·  5 - Training  ·  Flag idea as inappropriate…  ·  Admin →
    19. Toll-Free Number Information Discrepancy

      In the "6- Design-Cloud PBX Architecture, Coexistence, and Migration Design Document-v2.4.docx", it states that a toll-free number "can handle up to 100 simultaneous calls". This seems like a big limitation for a toll-free dial-in number being shared in an enterprise, and this information is not found on any of the Office support sites. Is this an accurate statement on the limitation?

      2 votes
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      0 comments  ·  4 - Content Corrections  ·  Flag idea as inappropriate…  ·  Admin →
    20. OneNote for SOF?

      Has any thought been given as to have a SOF OneNote? This would be a great resource to assist with deployment and understand of SOF with customers.

      2 votes
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      0 comments  ·  4 - Content Corrections  ·  Flag idea as inappropriate…  ·  Admin →
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