Skype Operations Framework

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  1. 10 - Assess-Baseline Health Assessment Delivery Guide - V4.docx

    On page 18, there is this statement:

    The external certificates must be issued by a trusted certificate authority and must use one of the supported signing algorithms listed below with encryption key lengths of 1024, 2048 or 4096:

    two items on this...
    where is the list of trusted certificate authorities that customers can use that are acceptable/trusted by O365?

    also, the following signing algorithms lists SHA-1 still, which I think is a bad statement as of Feb 2017.

    1 vote
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      0 comments  ·  4 - Content Corrections  ·  Flag idea as inappropriate…  ·  Admin →
    • Please is there a getting started with CQD custom reports? And detailed explanation of the metrics\measurements available in the reports?

      There is no schema document to the CQD database that we can find. It would document the fields and data with detail\ what it represents.

      Also, a getting started with custom CQD reports. And detailed documentation of what the measurements available actually mean.

      Data validation. No customer to my knowledge can access O365 QoE database - so how do we validate the CQD data?

      1 vote
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        0 comments  ·  5 - Training  ·  Flag idea as inappropriate…  ·  Admin →
      • Add & Expand on Security and Archiving

        With security being a concern for all customers. CISO's are asking the SfB Admins questions that they don't have all the answers to or even access to because in O365 Security & Archiving is handled through Exchange/Security & Compliance. It'd be great to have a slide or section that covers what's available and guidance/best practices or training links.

        5 votes
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          1 comment  ·  1 - Plan  ·  Flag idea as inappropriate…  ·  Admin →
        • "Art of the possible" videos

          In several place in the SOF web site and in the documentation I see references to "Art of the possible" videos. Where are these videos located?

          1 vote
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            2 comments  ·  1 - Plan  ·  Flag idea as inappropriate…  ·  Admin →
          • Wrong Content in SOF Delivering Network Readiness (SKP056PAL)

            The video of the Web Conference recording “Delivering Network Readiness (SKPA056PAL)” is wrong. It shows the video of “What's New in "Network Readiness" (SKP072PAL)”. But the corresponding link to the PDF loads the correct content.

            1 vote
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              0 comments  ·  4 - Content Corrections  ·  Flag idea as inappropriate…  ·  Admin →
            • Please make all the documentation searchable online

              Please make all the content searchable online. Having to download 116 documents and then upload them somewhere else so I can search them is more work than it should be.

              Please put the documentation online and make it searchable like technet, or simply migrate the documentation there. That way if people use the online versions, they'll always be referencing the most up to date content, and there's less chance of stale content.

              2 votes
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                0 comments  ·  4 - Content Corrections  ·  Flag idea as inappropriate…  ·  Admin →
              • Toll-Free Number Information Discrepancy

                In the "6- Design-Cloud PBX Architecture, Coexistence, and Migration Design Document-v2.4.docx", it states that a toll-free number "can handle up to 100 simultaneous calls". This seems like a big limitation for a toll-free dial-in number being shared in an enterprise, and this information is not found on any of the Office support sites. Is this an accurate statement on the limitation?

                2 votes
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                  0 comments  ·  4 - Content Corrections  ·  Flag idea as inappropriate…  ·  Admin →
                • ROI Studies to Justify Cloud PBX over PBX on-prem

                  My customer is asking if there's any ROI studies to help them sell a SfB implementation to their Management based on cost savings. I did not find anything in the Plan/Envision/Assess phases of this methodology. However, in my search I found the Microsoft Value Simulation (http://transform.office.com) that could fit nicely if just filling in the parameters of Skype only. It's based on on Forrester TEI (Total Economic Impact) studies of existing Microsoft customers, and thought we should include it as a possible Planning exercise if the customer is asking for proof of cost savings.

                  1 vote
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                    0 comments  ·  1 - Plan  ·  Flag idea as inappropriate…  ·  Admin →
                  • OneNote for SOF?

                    Has any thought been given as to have a SOF OneNote? This would be a great resource to assist with deployment and understand of SOF with customers.

                    2 votes
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                      0 comments  ·  4 - Content Corrections  ·  Flag idea as inappropriate…  ·  Admin →

                      Thanks for the feedback. What would be the content of the OneNote? Would it list and link all the assets? Or would it be used to collect data?

                      Please help us to understand, how OneNote would be useful for delivering SOF.

                      Thanks,
                      thomas

                    • Localized training material

                      Any plan to have localized training video content, in my case, French, and not only translated Closed Captioning?

                      That would make transition to Enterprise voice much smoother.

                      2 votes
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                        1 comment  ·  5 - Training  ·  Flag idea as inappropriate…  ·  Admin →
                      • Outlook for iOS scheduling meeting integration

                        Schedule SfB meeting from the Outlook for iOS client. Companies that use Office 365 need the ability to schedule meeting without a PC!

                        3 votes
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                          1 comment  ·  3 - Operate  ·  Flag idea as inappropriate…  ·  Admin →
                        • Enable-User Enablement-Scripts

                          Please create a Cloud PBX User Enablement Script that does not require Global Admin rights. Many customers only want to give Skype Admin rights so I need a script that can enable phone numbers and emergency locations after the licenses have already been assigned.

                          2 votes
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                            0 comments  ·  2 - Deliver  ·  Flag idea as inappropriate…  ·  Admin →
                          • Contents in Japanese and other languages

                            Could you please have this useful information in SOF in Japanese and other local languages please?

                            2 votes
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                              0 comments  ·  1 - Plan  ·  Flag idea as inappropriate…  ·  Admin →
                            • 1 vote
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                                0 comments  ·  1 - Plan  ·  Flag idea as inappropriate…  ·  Admin →
                              • PowerShell script to upload and validate Emergency Calling Locations at bulk

                                Please add a PowerShell script to upload and validate Emergency Calling Locations at bulk. For example, feed from a CSV file to automatically upload each location and validate it against the MSAG. This would be very useful for large enterprises that may have thousands of physical addresses. In addition, now that CQD supports CSV format, this input file can be reused to upload building/subnet data to CQD.

                                2 votes
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                                  0 comments  ·  2 - Deliver  ·  Flag idea as inappropriate…  ·  Admin →
                                • MVA Training

                                  It would be awesome to follow the MVA type training that includes progressive testing of content.

                                  3 votes
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                                    0 comments  ·  5 - Training  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Network Assessment Tool Usage.doc

                                    I believe there is an incorrect statement on Page 5 of the Usage.docx file that is included in the Network Assessment Tool.

                                    The document currently reads "In this sample, the 70.5 ms RTT latency meets the target for a test performed from a customer’s network edge site but does not meet the target for a test performed on a client machine."

                                    However, the image shows the RTT Latency passed from the Client machine to the Microsoft Network Edge, and Failed from a network Edge connecting the the Microsoft network Edge.

                                    So I would think the statement should be reversed, "In…

                                    1 vote
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                                      0 comments  ·  4 - Content Corrections  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Envision-Discovery-Questionaire v2: attendant console

                                      I think it would be good to "Attendant Console" under: "3.6 Lync 2013/Skype for Business Server Deployment On-premises Details (if applicable)" and "Which of the following Voice calling features do you currently have dependencies on?
                                      Please add additional details for any dependencies in the comments section." page 17 & 18.

                                      Or it could be under the next point: "What 3rd party provided features and functionality do you currently have dependencies on? Please list." page 18

                                      3rd party category's (Contact Center, Attendant Console, Call Recording and Compliance) are all mentioned except the attendant console which is a common need.

                                      Thanks!

                                      1 vote
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                                        0 comments  ·  1 - Plan  ·  Flag idea as inappropriate…  ·  Admin →
                                      • business use case examples

                                        When using examples for business use cases do not use the same example in all the training and IP. Mix it up a bit so that we can have more than one idea or example of what a business use case could look like.

                                        3 votes
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                                          0 comments  ·  1 - Plan  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Provided Template

                                          In the envisioning PPTs there is a comment about note takers capturing information in the "provided template", is the template supposed to be the PPT or is there another document?

                                          3 votes
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                                            1 comment  ·  1 - Plan  ·  Flag idea as inappropriate…  ·  Admin →
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