Skype Operations Framework

We want to hear from you about how you are using the tools and assets, what works and what does not.
If you feel there is anything missing, or have any other feedback that you would like to provide to our team.

When submitting a new idea:

  • For feedback items, please select the phase most relevant to your feedback: Plan, Deliver or Operate.
  • For any corrections that need to be made to any of the assets, please select Content Corrections and include the asset title and page/slide number.
  • For any feedback on trainings, please select Training

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If you want to contact the SOF team for non-feedback items then please use the following email address SOF@microsoft.com.

How can we improve SOF?

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  1. Modify the download all option to only get unique documents

    There are currently 116 unique documents, however when downloading everything and unzipping it, there are 375 files. Which ones truly belong in which directories? And can we simply refer to the other folders for the other documents when necessary?

    3 votes
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      0 comments  ·  4 - Content Corrections  ·  Flag idea as inappropriate…  ·  Admin →
    • Toll-Free Number Information Discrepancy

      In the "6- Design-Cloud PBX Architecture, Coexistence, and Migration Design Document-v2.4.docx", it states that a toll-free number "can handle up to 100 simultaneous calls". This seems like a big limitation for a toll-free dial-in number being shared in an enterprise, and this information is not found on any of the Office support sites. Is this an accurate statement on the limitation?

      2 votes
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        0 comments  ·  4 - Content Corrections  ·  Flag idea as inappropriate…  ·  Admin →
      • OneNote for SOF?

        Has any thought been given as to have a SOF OneNote? This would be a great resource to assist with deployment and understand of SOF with customers.

        2 votes
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          0 comments  ·  4 - Content Corrections  ·  Flag idea as inappropriate…  ·  Admin →

          Thanks for the feedback. What would be the content of the OneNote? Would it list and link all the assets? Or would it be used to collect data?

          Please help us to understand, how OneNote would be useful for delivering SOF.

          Thanks,
          thomas

        • Wrong Content in SOF Delivering Network Readiness (SKP056PAL)

          The video of the Web Conference recording “Delivering Network Readiness (SKPA056PAL)” is wrong. It shows the video of “What's New in "Network Readiness" (SKP072PAL)”. But the corresponding link to the PDF loads the correct content.

          1 vote
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            0 comments  ·  4 - Content Corrections  ·  Flag idea as inappropriate…  ·  Admin →
          • Please make all the documentation searchable online

            Please make all the content searchable online. Having to download 116 documents and then upload them somewhere else so I can search them is more work than it should be.

            Please put the documentation online and make it searchable like technet, or simply migrate the documentation there. That way if people use the online versions, they'll always be referencing the most up to date content, and there's less chance of stale content.

            1 vote
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              0 comments  ·  4 - Content Corrections  ·  Flag idea as inappropriate…  ·  Admin →
            • Network Assessment Tool Usage.doc

              I believe there is an incorrect statement on Page 5 of the Usage.docx file that is included in the Network Assessment Tool.

              The document currently reads "In this sample, the 70.5 ms RTT latency meets the target for a test performed from a customer’s network edge site but does not meet the target for a test performed on a client machine."

              However, the image shows the RTT Latency passed from the Client machine to the Microsoft Network Edge, and Failed from a network Edge connecting the the Microsoft network Edge.

              So I would think the statement should be reversed, "In…

              1 vote
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                0 comments  ·  4 - Content Corrections  ·  Flag idea as inappropriate…  ·  Admin →
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