• Feedback by UserVoice
  • Skype Operations Framework

    We want to hear from you about how you are using the tools and assets, what works and what does not.
    If you feel there is anything missing, or have any other feedback that you would like to provide to our team.

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    • For feedback items, please select the phase most relevant to your feedback: Plan, Deliver or Operate.
    • For any corrections that need to be made to any of the assets, please select Content Corrections and include the asset title and page/slide number.
    • For any feedback on trainings, please select Training

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    If you want to contact the SOF team for non-feedback items then please use the following email address SOF@microsoft.com.

    How can we improve SOF?

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    1. Test

      Test

      1 vote
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        0 comments  ·  5 - Training  ·  Flag idea as inappropriate…  ·  Admin →
      • 1 vote
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          0 comments  ·  5 - Training  ·  Flag idea as inappropriate…  ·  Admin →
        • Please is there a getting started with CQD custom reports? And detailed explanation of the metrics\measurements available in the reports?

          There is no schema document to the CQD database that we can find. It would document the fields and data with detail\ what it represents.

          Also, a getting started with custom CQD reports. And detailed documentation of what the measurements available actually mean.

          Data validation. No customer to my knowledge can access O365 QoE database - so how do we validate the CQD data?

          2 votes
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            0 comments  ·  5 - Training  ·  Flag idea as inappropriate…  ·  Admin →
          • Skype academy doesn't render properly on Win10 mobile

            Fix page rendering so that the site is usable from a Win10 mobile device

            1 vote
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              0 comments  ·  5 - Training  ·  Flag idea as inappropriate…  ·  Admin →
            • Localized training material

              Any plan to have localized training video content, in my case, French, and not only translated Closed Captioning?

              That would make transition to Enterprise voice much smoother.

              2 votes
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                1 comment  ·  5 - Training  ·  Flag idea as inappropriate…  ·  Admin →
              • MVA Training

                It would be awesome to follow the MVA type training that includes progressive testing of content.

                4 votes
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                  0 comments  ·  5 - Training  ·  Flag idea as inappropriate…  ·  Admin →
                • 2 votes
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                    0 comments  ·  5 - Training  ·  Flag idea as inappropriate…  ·  Admin →
                  • In creating or finding a contact. There should be a some text allowed to write notes of the contact

                    Often we research a contact for one particular purpose that we may not use for stretch of time, So just having a name and department does not help when we are trying to remember who we spoke too.

                    Thanks

                    4 votes
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                      0 comments  ·  5 - Training  ·  Flag idea as inappropriate…  ·  Admin →
                    • more examples, please

                      I recommend adding more real-world examples, maybe 1 test case built upon throughout the presentations (Contoso, for example)

                      3 votes
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                        thinking about it  ·  1 comment  ·  5 - Training  ·  Flag idea as inappropriate…  ·  Admin →
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                      Skype Operations Framework

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