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    1. Viet nam

      Phone feature

      1 vote
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      0 comments  ·  Advanced Call Analytics  ·  Flag idea as inappropriate…  ·  Admin →
    2. Add a default network to locations of all microsoft endpoints

      Can there be a default network that is updated with all microsoft endpoints for skype. At the moment any locations i don't have a range uploaded for are shown as "BLANK" but i want to see calls to cloud services and calls to remote workers who might be comming in from VLANS i don't have uploaded.

      1 vote
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      0 comments  ·  Advanced Call Analytics  ·  Flag idea as inappropriate…  ·  Admin →
    3. Make an API available to be able to connect to POWERBI

      Would be fantastic to merge Call Analytics and CQD and to haev an API to be able to make reports in POWERBI which is far more powerful

      19 votes
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      2 comments  ·  Advanced Call Analytics  ·  Flag idea as inappropriate…  ·  Admin →
    4. missing features in skype call analtics

      Call meeting data not showed up and took delays to appear in the portal. More over during the meeting the call was dropped and it has reported the call was good in the preview. We are not able to find any instance to check why the call was dropped.

      Unable to export the details in excel. when we tried to excel the report it shows the first column not the details of the call.

      how it is going to work in conference call. some one reported it was dropped how we can identify .

      some of the details in the…

      8 votes
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      3 comments  ·  Advanced Call Analytics  ·  Flag idea as inappropriate…  ·  Admin →
    5. Logging

      LS Mediation Server is extremely sensitive!!! It would be great to have a SIP Session information with all parameters and their values and codec used from Mediation Server should the last one drop a call!

      F.e. EventID 25039, Error during SDP handling with the trunk, invalid media. Such a text doesn't make a lot of sence when using a Microsoft certified trunk provider and we had to open a case with Microsoft...(REG:118072318636004)

      3 votes
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    6. Notify admin of poor call experience

      Notify administrators when an end user reports a poor call experience, or call that is 3 (2...1) stars or less. We do not monitor the board constantly (we do other things too) and would like to be notified the minute a poor call is reported.

      5 votes
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    7. Area code (726) not reachable via Skype for Business.

      Currently the new area code (726) for San Antonio is not reachable via Skype for Business. Basic troubleshooting has already been done and area code issue has been confirmed by Microsoft agent. Please see this thread for details.

      https://answers.microsoft.com/en-us/msoffice/forum/msoffice_sfb-mso_win10-mso_o365b/skype-for-business-not-connecting-to-specific/cedd1175-2cd0-4caf-afde-cece55d6911b?messageId=1159b192-f424-426b-8743-eb479942391f

      2 votes
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      0 comments  ·  Advanced Call Analytics  ·  Flag idea as inappropriate…  ·  Admin →
    8. Timely extraction of Skype Data for deep data analytics

      The ability to quickly extract Skype Call Quality data from the tenant to perform Deep data analytics. Currently the PowerShell tools takes days to extract the data and the data is a nested mess.

      3 votes
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      1 comment  ·  Advanced Call Analytics  ·  Flag idea as inappropriate…  ·  Admin →
    9. Call Analytics Dashboard and "top problem list"

      Call Analytics is great but it would also be nice with a "Dashboard" just like CQD where you have most common problems, users with most problems and then possibility to drill down from there.

      10 votes
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    10. Recurring meeting analystics showing who consistently joins meeting late on ongoing basis + who skips maximum meetings

      For recurring meetings with higher number of participants it is very important that everyone join meeting on time and there is maximum participation. Skype should provide a feature that allows to find out list of those members who consistently join meetings late or skip it.

      1 vote
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    11. Logging of admin account lookup for Security Auditing in Skype Analytics

      Purpose is retroactively or spot check access granted for users that lookup data for security audits

      1 vote
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    12. Call Analytics search by date/period of time

      Call Analystics allow you to search call only if you enter the User SIP of the Skype business Online. It would be interesting to have also the possibility to search according a periode of time/date. This allow you list the calls done during this period and check if you got a global problem of communication during this period.

      6 votes
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    13. Call Analystics OnPrem Conference missing infos

      With Call Analystics for an Online User you can see in the Call history the call and conference performed . But if the Online user participate to a conference organised by a Onprem user , you have no information at all (neither call or conference ) in the Call History. We should be able to see that the Online User made a call to an external url conference (all the activities of the user online should be traced).

      3 votes
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      0 comments  ·  Advanced Call Analytics  ·  Flag idea as inappropriate…  ·  Admin →
    14. Call Analystics Call History search

      Tonday when you check the Call History of one Skype Online User you cannot see quickly if the calls in the history list are successful or not( you should click on each call to get more detail about the call). It would be interesting to have one addition column in the Call History to see if the calls was connected/successful or not. Also It would be nice to be able to filter the Call History by a date (today we can filter only per type Call or Conference).

      2 votes
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    15. Call Analystics user address search improvement

      Call Analystics allow you to search call only if you enter the correct User SIP of the Skype business Online or the beginning of the USer SIP. Example if you search the User SIP address John.smith@toto.com by typing "john" you will find the user John.smith@toto.com . But if you time "smith" you will find nothing . It will be interesting to be able to search according a word/text Inside the SIP address not only the beginning.

      2 votes
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      0 comments  ·  Advanced Call Analytics  ·  Flag idea as inappropriate…  ·  Admin →
    16. Call Analystics search per SIP address

      Call Analystics allow you to search call only if you enter the User SIP of the Skype business Online. It would be interesting to have also the possilibity to search with a simple SIP address . Example if someone which is not Skype Online try to reach a Skype Online address but the call is rejeted (the SIP adress of destination is wrong,....) today the call analytics doesnt allow to verify if the call arrived on the Skype Online plateforme on the correct destination.

      2 votes
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    17. Aggregate Per-Site Analytics

      Would be great to see trends per-site, or snapshots daily at least, as the site data seems under-utilized. This would be extremely useful in diagnosing potential network issues for a site impacting user experience in Skype.

      3 votes
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    18. Add ability to filter out instances of anonymous@anonymous.invalid from results in ACA

      When the anonymous@anonymous.invalid is in ACA results, it usually results in poor call quality even though nobody is really there on the call as that orphaned session reports as can't connect.

      3 votes
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    19. Filter by Poor Call Experience, not just by user

      While it is helpful to be able to search and filter by user, I would like to be able to filter by the calling experience too. For example, I would like to see all poor call quality entries on a given day. This would be helpful for troubleshooting and identifying issues proactively rather than waiting for the user to notify me of a problem first.

      19 votes
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      2 comments  ·  Advanced Call Analytics  ·  Flag idea as inappropriate…  ·  Admin →
    20. Skype Advanced Call Analytics.

      The call/meeting data will show up in couple of minutes delay after the call/meeting ended.

      14 votes
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