Voicemail as a service
Treat voicemail as a service within AA or Call queue rather than having to redirect to a SfB user who must be licensed.
This service should also have the ability to notify a distribution list when a new voicemail has been received.
Yes, agree with need this.
Jeffrey Garrett commented
This would be fantastic.
YES! Basically, we need voicemail that's analogous to "Shared Mailboxes" in Exchange.
Need the ability to forward received voicemails to a distribution list.