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Call Queue Zero Out for Voicemail

When in a Call Queue need an option for the user to zero out to a menu or to leave a voice mail rather than time out.

27 votes
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    Kyle shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    1 comment

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      • Derek Gabriel commented  ·   ·  Flag as inappropriate

        There should be a VM option for both disconnect paths (Full/Timeout), or at least an option to play a message. I can't imagine using a queue that simply hangs up on a customer in production.

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