• Feedback by UserVoice
  • Let us know what feedback you have about our features that were most recently released!

    Call Queue Zero Out for Voicemail

    When in a Call Queue need an option for the user to zero out to a menu or to leave a voice mail rather than time out.

    31 votes
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)

      We’ll send you updates on this idea

      Kyle shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

      1 comment

      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)
        Submitting...
        • Derek Gabriel commented  ·   ·  Flag as inappropriate

          There should be a VM option for both disconnect paths (Full/Timeout), or at least an option to play a message. I can't imagine using a queue that simply hangs up on a customer in production.

        Feedback and Knowledge Base