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    Office Hours can forward to external numbers

    When configuring office hours you should be able to configure it to forward calls to an external number such as a personal's cell phone or external company. As it stands, we have to configure another Skype for Business Account and then set that number to forward to the external number.

    42 votes
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      Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

      8 comments

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        • Fredrick Robinson commented  ·   ·  Flag as inappropriate

          I'm sure Microsoft is glad to take our cash for the dummy accounts we currently need to accomplish this, but none of your customers are.

        • Wayne S commented  ·   ·  Flag as inappropriate

          Any update on this. Right now we are looking at 3rd party services for AA as this is a basic item that needs to be there for most organizations.

        • Luke Celente commented  ·   ·  Flag as inappropriate

          I agree. In addition, we use an answering service for emergency calls during office hours. I know Doctors offices, etc. use this feature as well. This would be a key feature for SMB

        • Edward Spencer commented  ·   ·  Flag as inappropriate

          I agree that this is necessary, as I need to have a way to send callers to an answering service which is an outside company.

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