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Office Hours can forward to external numbers

When configuring office hours you should be able to configure it to forward calls to an external number such as a personal's cell phone or external company. As it stands, we have to configure another Skype for Business Account and then set that number to forward to the external number.

32 votes
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    Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    4 comments

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      • Luke Celente commented  ·   ·  Flag as inappropriate

        I agree. In addition, we use an answering service for emergency calls during office hours. I know Doctors offices, etc. use this feature as well. This would be a key feature for SMB

      • Edward Spencer commented  ·   ·  Flag as inappropriate

        I agree that this is necessary, as I need to have a way to send callers to an answering service which is an outside company.

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