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    Tell us how we can improve Skype for Business

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    • My feedback
    1. Allow Voicemails to be sent to the Inbox

      We'd like to be able to get our voicemails in our email or at least a notice that there is a voicemail with the number that called to be sent to our Inbox

      48 votes
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      0 comments  ·  Voice - Media Quality  ·  Flag idea as inappropriate…  ·  Admin →
    2. When clicking the Give Control button in Skype for Business

      Connection response will get slower if clicking the Give Control button in Skype for Business. We are adopting Video based Screen Sharing (VBSS) for Skype for Business as the communication when using screen-sharing, but it will be switched to the legacy remote desktop protocol (RDP)-based communication if giving a control by clicking the Give Control button. This could provoke slower performance when playing a video or moving fast. I understand that this is by design on the RPD, but I would request you to improve the experience.

      4 votes
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      0 comments  ·  Voice - Media Quality  ·  Flag idea as inappropriate…  ·  Admin →
    3. Rate my Call- 1 and 2 stars should download client log to central repository with all of the required data Microsoft Support would need

      MS engineers need various types of details about the meeting and client logs in order to troubleshoot a problem. The logs also need to be collected before a restart of the computer or 24 hours to be effective. All of the data required to troubleshoot to a successful conclusion should be downloaded to a central repository for the tenant.

      1 vote
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      1 comment  ·  Voice - Media Quality  ·  Flag idea as inappropriate…  ·  Admin →
    4. Improve TTS Voice on the Auto Attenant

      The UK TTS voice is terrible and frankly embarrassing for us to use in a corporate environment.

      Can this be replaced? Even if you give us an option to use a 3rd party voice if needed.

      Just anything to get away from the clunky voice, it gets all of our names wrong and is very unprofessional.

      9 votes
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      0 comments  ·  Voice - Media Quality  ·  Flag idea as inappropriate…  ·  Admin →
    5. Skype Poor call quality

      please help to find the top users who are having Skype poor quality calls

      4 votes
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      0 comments  ·  Voice - Media Quality  ·  Flag idea as inappropriate…  ·  Admin →
    6. Turn recorded calls into text. From MP4 into TXT format

      It would be great if the recorded call could be transformed into TXT format.

      10 votes
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      0 comments  ·  Voice - Media Quality  ·  Flag idea as inappropriate…  ·  Admin →
    7. Make the Call Quality at least as good as Skype

      How is the quality so much worse than regular skype? We're paying a premium so why is it worse than your free offering?
      Background noise removal? Awful.
      Sound quality? Awful.

      If you're going to charge for these products then invest in making them usable.

      77 votes
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      1 comment  ·  Voice - Media Quality  ·  Flag idea as inappropriate…  ·  Admin →
    8. Please replace Skype for Business with Normal Skype

      Skype works definitely better than Skype for Business (Lync).
      I suggest to scrap this scarse attempt to rename Lync as Skype for Business and just give us a Full SKYPE experiance.
      Skype For Business Audio quality is not good as Skype.
      Skype for Business is not able to manage audio device as Skype.

      41 votes
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      0 comments  ·  Voice - Media Quality  ·  Flag idea as inappropriate…  ·  Admin →
    9. More female emoticons.

      Of the eight existing anthropomorphic emoticons there is only one female character and she has a male counterpart who does the exact same action as her (waves.) Please add more female emoticons doing fun actions, like dancing, playing sports, and bowing.

      29 votes
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      2 comments  ·  Voice - Media Quality  ·  Flag idea as inappropriate…  ·  Admin →
    10. ability to check call quality for skype for business online

      There should be an option for a user to connect to a remote server that skype hosts dedicated to checking for call quality. There should be four regions. North, West, East, and South when talking about the united states. The server or servers should be located in each of these regions. Then the user should be able to choose which region they would like to test and make a connection with a virtual host and be able to check their quality per region.

      7 votes
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      0 comments  ·  Voice - Media Quality  ·  Flag idea as inappropriate…  ·  Admin →
    11. Larger Emojis

      Make the Emojis larger, they are difficult to see, especially when animated.

      33 votes
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      0 comments  ·  Voice - Media Quality  ·  Flag idea as inappropriate…  ·  Admin →
    12. Allow us to mute others in group conversation

      I would like there to be a mute feature for others speaking in a group call. If someone has a bad microphone or is being too loud I would like to have the feature to mute them.

      20 votes
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      0 comments  ·  Voice - Media Quality  ·  Flag idea as inappropriate…  ·  Admin →
    13. ******** ******** ********! i DID NOT PUT YOU ON THIS COMPUTER AND YOU ARE HERE! I WANT YOU THE **** OUT!!!

      ********! I DID NOT INSTALL YOU ON THIS COMPUTER!! HOW DO I GET YOU OFF YOU PICES OF ****. YOU KNOW WHO I AM SO EMAIL ME AND TELL ME HOW TO GET RID OF YOU *****!!!

      7 votes
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      3 comments  ·  Voice - Media Quality  ·  Flag idea as inappropriate…  ·  Admin →
    14. Please improve the sound quality and reduce feedback

      Please improve the sound quality and reduce feedback. With large groups it is often unusable.

      111 votes
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      3 comments  ·  Voice - Media Quality  ·  Flag idea as inappropriate…  ·  Admin →
    15. It would be nice if the audio didn't cut out.

      It would be nice if the audio didn't cut out and then the call get dropped.

      27 votes
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      1 comment  ·  Voice - Media Quality  ·  Flag idea as inappropriate…  ·  Admin →
    16. Customer Call Centre style statistics (Ticket No.: 12045006)

      No reports available to for simple Call stats (switchboard).
      for example: UC Analytics. Oak Telecom.

      1 vote
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      0 comments  ·  Voice - Media Quality  ·  Flag idea as inappropriate…  ·  Admin →
    17. I would suggest if any TOLL FREE IS THERE to contact directly and immediately means for TECHNICAL SUPPORT that would be great

      I would suggest if any TOLL FREE IS THERE to contact directly and immediately means for TECHNICAL SUPPORT that would be great

      1 vote
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      0 comments  ·  Voice - Media Quality  ·  Flag idea as inappropriate…  ·  Admin →
    18. Call Analytics - Poor quality search for all user

      The call analytics is great but I would like to see an option to view only the poor audio quality search for all user with all user details, start time etc. Without having to go into each user one by one.

      1 vote
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      0 comments  ·  Voice - Media Quality  ·  Flag idea as inappropriate…  ·  Admin →
    19. Analytics and Call Quality Dashboard - Suggested Improvement

      The Call Quality Dashboard provides an overall view of call quality but cannot drill down to the individual user level. The Analytics and Session Reports have those details, but they are not tied together. I want to be able to pull a CQD summary of all bad calls and use it to identify the individual users. CQD should flow into Analytics so I can quickly identify problem areas down to user level without having to rely on users to report the problem and open a help desk ticket.

      Here's my ideal flow:

      1. Open CQD and identify problem areas. Include…

      10 votes
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      0 comments  ·  Voice - Media Quality  ·  Flag idea as inappropriate…  ·  Admin →
    20. Push QoS settings (DSCP 46 and COS 5) to non domain clients from Lync/Skype Servers

      Push QoS settings (DSCP 46 and COS 5) to non domain clients from Lync/Skype Servers. Example: Like the conferencing policy (ports) are pushed from Lync/Skype server to all clients.

      4 votes
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      0 comments  ·  Voice - Media Quality  ·  Flag idea as inappropriate…  ·  Admin →
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