The Boss Sec is a great feature however when more complicated forwarding is required.
Boss forward to PA/ADMIN on no answer forward to a group of PA's. Not in a Response group but pick up overflow calls6 votes
The ability for quick changes to response groups. i.e. Night Service or Out of Service in the event of an evacuation. Ideally this should be achievable via a short code.3 votes
Right now, the on-hold noise sounds something like, "ping, boinggg." The initial "ping" noise sounds very similar to the beginning of the "ping-ping" noise that plays when someone answers the phone.
So, when I'm on hold, every 30 seconds, I hear the "ping" and think that the person who has me on hold has picked up the phone again. This is distracting and frustrating.6 votes
When Cloud PBX goes down, re-route all PSTN calls to an assigned fail-over number (ie cell phone). Albeit reduced functionality it will still allow business the ability to continue to recieve calls.0 votes
- Don't see your idea?