• Feedback by UserVoice
  • Generally Available

    Tell us how we can improve Skype for Business.
    Please remember to select the appropriate category when submitting an idea.

    We have partnered with UserVoice, a third-party service and your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.

    Tell us how we can improve Skype for Business

    You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

    There are two ways to get more votes:

    • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
    • You can remove your votes from an open idea you support.
    • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
    (thinking…)

    Enter your idea and we'll search to see if someone has already suggested it.

    If a similar idea already exists, you can support and comment on it.

    If it doesn't exist, you can post your idea so others can support it.

    Enter your idea and we'll search to see if someone has already suggested it.

    • Hot ideas
    • Top ideas
    • New ideas
    • My feedback
    1. Add a setting to allow SfB to be set as default IM/Communication client

      We had a competitors communication tool installed and when we moved to Skype for Business there was no check or setting to switch the default comms client to SfB. After a few weeks of calls with MS support, we found a registry setting that fixes this: HKEY_CURRENT_USER\Software\IM Providers.
      Why not add a check box in the "General" settings of SfB?

      3 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        0 comments  ·  Voice - Enterprise Voice  ·  Flag idea as inappropriate…  ·  Admin →
      • Setup alert Voice message for users making International Phone calls, that the calls only for business

        I should have the capability to setup alert Voice message for users making International Phone calls, that the calls only for business.

        1 vote
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          0 comments  ·  Voice - Enterprise Voice  ·  Flag idea as inappropriate…  ·  Admin →
        • Skype for Business O365 Audio conferencing, Organizers join from phone with dial in infomation is not able to record the meetings.

          Skype for Business O365 Audio conferencing, Organizers join from phone with dial in infomation is not able to record the meetings. whereas 3rd party ACP has the featore to record the calls if the organzer join the meeting by phone

          1 vote
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            0 comments  ·  Voice - Enterprise Voice  ·  Flag idea as inappropriate…  ·  Admin →
          • Skype Online Voice mail caller id

            Skype online Voice Mail stopped showing calling name and phone number

            Since 3 weeks ago the Skype Online users on are having a call display issue where the caller id (phone and number are not being displayed)

            Users are no longer able to see who called and left a Voice Mail, he can only see 'noreply@skype.voicemail.microsoft.com' We have multiple clients reporting this issue since the beginning of the month.

            I have opened a ticket However, the update recevied from the Product Group team stating that the voicemail will be received from noreply@skype.voicemail.microsoft.com from now and the users cannot…

            1 vote
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              0 comments  ·  Voice - Enterprise Voice  ·  Flag idea as inappropriate…  ·  Admin →
            • You have to provide the capability to Not allow to dial out to a specific countries or a specific number in that country for a user

              You have to provide the capability to Not allow to dial out to a specific countries or a specific number in that country for a user.

              1 vote
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                0 comments  ·  Voice - Enterprise Voice  ·  Flag idea as inappropriate…  ·  Admin →
              • Ability to access voicemail options from Polycom phone

                Right now we can access our voicemail messages using our Skype enabled Polycom phones but we cannot access any options in the voicemail system. Currently the only option is to press 1 to listen to messages and 0 to repeat that same Prompt. We would like to be able to change our voicemail greetings or set out of office messages using the phone itself. There should be an option 2 to change greetings available.

                40 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  3 comments  ·  Voice - Enterprise Voice  ·  Flag idea as inappropriate…  ·  Admin →
                • Delegate administration of "hours of operation" for auto attendants.

                  Delegate administration of "hours of operation" for auto attendants. End users need a way to bypass the hours of operation or modify them when offices close unexpectedly (early closing for holiday) and an administrator isn't available.

                  6 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    0 comments  ·  Voice - Enterprise Voice  ·  Flag idea as inappropriate…  ·  Admin →
                  • Office 365 Group Voice mailbox

                    When creating a Call Queue or Auto Attendant setup, set an option/drop down to allow the voice mails to route to an Office 365 Group, so that members of the group will be able to access the voice mails. Instead of dedicating a user (therefore spending more license) for all of the voice mails would go to.

                    167 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      1 comment  ·  Voice - Enterprise Voice  ·  Flag idea as inappropriate…  ·  Admin →
                    • Disable Consult button by user policy

                      Make it possible to disable the consult button by a user policy.
                      Consult button uses a cold transfer, some companies only want to use warm transfers.

                      Or make it possible to change the behaviour of the transfer (warm/cold)

                      83 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        0 comments  ·  Voice - Enterprise Voice  ·  Flag idea as inappropriate…  ·  Admin →
                      • Add ****** Islands to US domestic calling plan

                        Add ****** Islands to US domestic calling plan

                        6 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          2 comments  ·  Voice - Enterprise Voice  ·  Flag idea as inappropriate…  ·  Admin →
                        • Voicemail - Dial out from Voicemail to Operator

                          It would be nice to dial 0 at a users voicemail and be transferred to the operator. This way, if the caller does not want to leave a voicemail but speak to a live person, they can simple back out by pressing 0 instead of dialing back in. Most phone systems have a similar feature, would be great for Skype for Business to adopt this.

                          86 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            2 comments  ·  Voice - Enterprise Voice  ·  Flag idea as inappropriate…  ·  Admin →
                          • Skype for Business Online needs an option for 0 to return to operator or transfer to another user when inside any users voice mail box.

                            Skype for Business Online needs an option 0 to return to operator or transfer to another user when inside any users voice mail box.

                            4 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              0 comments  ·  Voice - Enterprise Voice  ·  Flag idea as inappropriate…  ·  Admin →
                            • Reset presence status Skype for Business by scheduled job

                              Sometimes some users change their status to unavailable and we want to reset every day for all the users, f.e with a schedulled job

                              7 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                0 comments  ·  Voice - Enterprise Voice  ·  Flag idea as inappropriate…  ·  Admin →
                              • Service Number licensing

                                Allow Service number licensing, so this is not bound to the number of user licenses. Banded licensing can become wasteful.

                                1 vote
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  0 comments  ·  Voice - Enterprise Voice  ·  Flag idea as inappropriate…  ·  Admin →
                                • Serial Call Queue Agent Order

                                  It would be practically if there could be any option to change the Agent order for skype for business serial call queues.

                                  12 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    0 comments  ·  Voice - Enterprise Voice  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 1 vote
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      0 comments  ·  Voice - Enterprise Voice  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Bypass Greeting In Azure Voicemail

                                      When a call is answered by Azure Voicemail, there should be the ability for the caller to press 1 to skip the remainder of the greeting just as there was in Exchange Unified Messaging.

                                      6 votes
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        0 comments  ·  Voice - Enterprise Voice  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Allow admins to force a contact card for certain numbers on received voicemails on skype users with voice enabled.

                                        When a user (user A) with skype voice receives a phone call from a specific number, let's say a main number for an office, and then the caller (user b) leaves a voicemail. The email that user A receives with the voicemail will pull up contact card information from anybody within the Offce365 domain with that number. This creates confusion when multiple people can have that number on their contact card but are not the user that places the call.

                                        There should be a way for admins to dictate if a certain contact card should be pulled up when a…

                                        1 vote
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          0 comments  ·  Voice - Enterprise Voice  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Reconnect Phone Number when License Reassigned

                                          Add grace period for when a user is unlicensed so that if license is removed by accident, it reconnects the phone number when license is reapplied.

                                          I.E., we with a 3rd party that caused all of our users to lose their Skype license. We reapplied the licenses within a few hours, but all of their numbers did not get reassigned automatically.

                                          12 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            2 comments  ·  Voice - Enterprise Voice  ·  Flag idea as inappropriate…  ·  Admin →
                                          • Change Caller ID

                                            Use outbound Caller ID in the Netherlands, we can call anonymous or with the assigned number ,we are not capable of using our central office number as our outbound caller id.

                                            6 votes
                                            Vote
                                            Sign in
                                            Check!
                                            (thinking…)
                                            Reset
                                            or sign in with
                                            • facebook
                                            • google
                                              Password icon
                                              Signed in as (Sign out)
                                              You have left! (?) (thinking…)
                                              0 comments  ·  Voice - Enterprise Voice  ·  Flag idea as inappropriate…  ·  Admin →
                                            ← Previous 1 3 4 5 18 19
                                            • Don't see your idea?

                                            Feedback and Knowledge Base