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    Tell us how we can improve Skype for Business

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    1. Incorporate Apple's 'Handoff' API to allow Skype conversations to move from MacBook to iPhone

      Apple allows third-party apps to take advantage of their Handoff API. Some examples of apps that have added this feature are Air BnB and the New York Times. Is it possible for Microsoft to incorporate this API and allow a Skype conversation begun on a MacBook to transfer to an iPad?

      5 votes
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        0 comments  ·  Manageability - Tools  ·  Flag idea as inappropriate…  ·  Admin →
      • Skype Messages not responding to Rules

        I have been informed that the Skype missed conversations are send via Exchange Webservices Protocol and due to that do not have an SMTP header. This causes for the rules in outlook not to function on them. It would be good if the rules could work so we can automatically move these messages upon arrival.

        1 vote
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          0 comments  ·  Manageability - Tools  ·  Flag idea as inappropriate…  ·  Admin →
        • Contact Folder option to show all employees within the company/domain

          Show all employees in my company/domain and have this list synchronize with the Global Address List.

          It is absolutely ludicrous that I cannot see all company/domain employees in a Group. At the VERY least, allow the addition of Office Distribution Lists or Office365 Groups to be added as a Contact folder.

          Skype For Business would replace all internal communications and meetings if they implemented this one request. Corporations will never adopt a communication platform that requires manual entries to each address book.

          3 votes
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            0 comments  ·  Manageability - Tools  ·  Flag idea as inappropriate…  ·  Admin →
          • In PSTN usage report allow more that 200 rows of results

            I do a monthly report for the sales department and most of them have in excess of 600 calls per month. I need to be able to filter the report by a single user and see all the calls they have made in a single month time frame.

            1 vote
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              0 comments  ·  Manageability - Tools  ·  Flag idea as inappropriate…  ·  Admin →
            • Update Skype Statistic Manager

              I'd like to see an update to Skype Stats Manager, It currently is being flagged as a vulnerability 'Redis Server Unprotected by Password Authentication'
              But i'm sure with some development the Realtime monitoring of users logged in, active conferences, ability to see who is in what conference etc.

              2 votes
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                0 comments  ·  Manageability - Tools  ·  Flag idea as inappropriate…  ·  Admin →
              • Include a way to add non-skype for business users as a contact and be able to IM or call on the go.

                IM does not work from Skype for business to regular Skype users but allows regular Skype users to IM a Skype for business user. This needs to be fixed! Collaboration is a two-way process!!

                1 vote
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                  0 comments  ·  Manageability - Tools  ·  Flag idea as inappropriate…  ·  Admin →
                • SKYPE and SKYPE FOR BUSINESS should update each other

                  I have SKYPE and SKYPER for business (via OFFICE 365) but I do not use the business version since all my contacts are in SKYPE (not business)

                  If would be useful when a NEW CONTACT REQUEST comes in, the contact to be added in both skype versions. Also, can I import contacts from SKYPE to Skype business.

                  The best outcome could be that both versions syncronize each other.

                  1 vote
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                    0 comments  ·  Manageability - Tools  ·  Flag idea as inappropriate…  ·  Admin →
                  • 1 vote
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                      0 comments  ·  Manageability - Tools  ·  Flag idea as inappropriate…  ·  Admin →
                    • Support for Termed Employees

                      It would be really nice to be able to be able to manage a number that are longer active. That is, once an employee leaves, we would like to disable the account but still be able to have a recording that says something like "This employee is no longer with our company. For assistance, please call ___________" or be able to route the call directly to operator or a manager to handle those incidents.

                      38 votes
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                        1 comment  ·  Manageability - Tools  ·  Flag idea as inappropriate…  ·  Admin →
                      • Ability assign names or numbers to telephone numbers like you do on your cell phone.

                        Allow the administrator to assign names and numbers to a phone number, like you are able to do on you cell phone.

                        1 vote
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                          0 comments  ·  Manageability - Tools  ·  Flag idea as inappropriate…  ·  Admin →
                        • Skype For Business Auto-connect

                          In our organization we have multiple meeting rooms and multiple different geographic locations. It would be nice to schedule a meeting between 2 conference rooms (maybe room account, equipment account, or user account) and at the time of the meeting, if S4B is running, the meeting is joined by both rooms with no interaction from a person. We have a lot of distance meetings and takes a lot of time to help connect for users who can't do it for themselves and have staff at both locations to join the meeting room isn't always available. With this we could have…

                          4 votes
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                            0 comments  ·  Manageability - Tools  ·  Flag idea as inappropriate…  ·  Admin →
                          • Skype for Business Online User Portal

                            UC Commander had a self-serve user portal. This portal permitted end-user the ability to export their own participant list from a conference as well as view their own "top 10" type of stats.

                            Please create a CQD version of a user portal.

                            26 votes
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                              2 comments  ·  Manageability - Tools  ·  Flag idea as inappropriate…  ·  Admin →
                            • Please create an emoji that has a beach exploding from the mind of a smiley head.

                              To either express how working is like being on a beach or the need for a user to be thinking about being on a beach. Would be great if you could have it in production while it's still summer... k thanks

                              1 vote
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                                0 comments  ·  Manageability - Tools  ·  Flag idea as inappropriate…  ·  Admin →
                              • Require User's Permission to be Tagged for Status

                                There is currently no way for users to prevent themselves from being tagged for status change alerts. This is a privacy intrusion and can cause a burst of unwanted communications all at once. It could also be used for malicious purposes such as stalking. Please develop an option for users to prevent themselves from being tagged for status changes.

                                8 votes
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                                  1 comment  ·  Manageability - Tools  ·  Flag idea as inappropriate…  ·  Admin →
                                • Options for handling emails without an email address in the "From" field

                                  Missed call and voicemail emails generated from Skype for Business have an empty "From" field if the caller's phone number is not tied to a Contact.

                                  Please provide options for handling these emails like auto populating a generic email to the "From" field so that all emails will have a populated "From" email address.

                                  This is needed for tools that require emails to have a "From" field. For example, our ticketing system needs an email address to complete the ticket creation via emailed requests.

                                  3 votes
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                                    0 comments  ·  Manageability - Tools  ·  Flag idea as inappropriate…  ·  Admin →
                                  • CQD - Custom values for poor calls

                                    Call Quality dashboard use a number of measurements to classify a call as a "poor call", for example, a RoundTrip of > 500 ms, PacketLossRate > 10%, JitterInterArrival > 30 ms.

                                    Full definition of “poor calls” here:
                                    https://technet.microsoft.com/en-us/library/mt126253.aspx

                                    https://blogs.technet.microsoft.com/jenstr/2013/09/20/what-is-the-basis-for-classifying-a-call-as-poor-in-lync-2013-qoe/

                                    A call is considered poor if one or more of these conditions are met.

                                    We would like to customize these values and make our own definition of what constitutes a "poor call" and what does not.

                                    15 votes
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                                      0 comments  ·  Manageability - Tools  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Groups between Skype for Business and regular Skype's accounts

                                      Allow add users that uses regular Skype accounts into a group created by Skype for Business account.

                                      2 votes
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                                        0 comments  ·  Manageability - Tools  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Adding skype for business icon and link to email signatures

                                        I'd like to suggest a way to link a skype user name in an email signature. That way people can easily click on an icon to call a skype user or start a chat with a skype user in the business setting. This feature exists for regular skype, but not skype for business. (ex. we sent out IT Alerts from the company, and we list a Contact signature for our IT service desk at the bottom of the email). They could quickly start a chat with the IT Service Desk via skype for busienss by just clicking ont he skype…

                                        3 votes
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                                          0 comments  ·  Manageability - Tools  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Contact List

                                          Skype for Business should have the capability for end-users to view a list of all of the other Skype for Business users that have added them to their "Contact List", and when they were added.

                                          1 vote
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                                            0 comments  ·  Manageability - Tools  ·  Flag idea as inappropriate…  ·  Admin →
                                          • Ability to manage and administer the contacts list, favorites and groups which appear on domain users skype.

                                            Ability to manage and administer the contacts list, favorites and groups which appear on domain users skype.

                                            1 vote
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                                              0 comments  ·  Manageability - Tools  ·  Flag idea as inappropriate…  ·  Admin →
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