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    Tell us how we can improve Skype for Business

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    1. skype for business powershell call forwarding

      Enable call forward configuration using powershell command.
      Provide a powershell command that enables or disable call forwardign for users, as well as the limitations on that (such as local calls only, national or international).
      Case 618022093149290

      104 votes
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      • Phone Number Normalization Rule

        Add support for Phone Number Normalization of non contiguous blocks of DIDs. We own two separate blocks of DIDs and we cannot normalize to 4 digit dial because the prefixes are different. We are forced to change to 7 digit dialing normalization.

        9 votes
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        • Make SkypeOnline PowerShell Module installable through PowerShellGallery.com instead of/in addition to a stand-alone installer.

          All PowerShell Modules should be available and installable through PowerShellGallery.com. This has been the standard way of obtaining PowerShell modules since PowerShellGet was introduced in PowerShell 5.0 in 2014. To my knowledge the SkypeOnline PowerShell module can only be installed through a .exe file, which does not fit into the current model of managing PowerShell modules.

          7 votes
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          • Immediately timeout queue if all operators are away/signed out

            If all members of a call queue are 'Away', signed-out, or in any non-contactable status, the queue should immediately timeout and initiate the timeout actions e.g. route to another queue.

            This would be very useful for scenarios' where our reception team are all away from their desks. At present, a call has to wait for 30 seconds before the queue timeout, even when nobody is available to answer, at which point it calls the 'everyone' queue. It should trigger the timeout action immediately where nobody in the queue is available.

            5 votes
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            • Allow custom maximum number of computers or devices allowed

              We just migrated from a hosted Skype on-premises instance to Skype Online and learned there is a hard 8 computers or devices limit. Some of our users keep hitting this limit because they work in Dynamics 365 Finance & Operations and often have multiple tabs or browsers open. When they open their 8th D365FO session, they're kicked out of their SfB fat client. This is making communication and work difficult. There is an option available on-prem to increase this limit, but it's not available online.

              1 vote
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              • PSTN ucap_in Showing <nodata>

                Incoming calls to a Call Queue show as "<nodata>" in the PSTN Usage Report. It should show who the call goes to. That is the only piece of data that is missing.

                3 votes
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                • description

                  Skype for Business Admin Center > Voice > Phone Numbers

                  Add a description field so that we can identify the function of certain numbers. For example, allows you to identify between a backdoor and primary number.

                  3 votes
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                  • A feature that limits attendees to Skype for Business Broadcast meetings

                    Request to implement a feature that allowing sending invitations by specifying a domain in Skype Meeting Broadcast.

                    5 votes
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                    • Mitigate the limit when running PowerShell cmdlet in Skype for Business Online

                      When I try to retrieve session details from Skype for Business Online, timeout would happen and the session would be cut off. So, the action is not completed.

                      I would like you to extend the session timeout duration limit in the datacenter side and which would provide us stable performance to be able to run the cmdlet that extracts data while retrieving users data.

                      1 vote
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                      • Need ability to see what the away and inactive presence timeout values are currently set to by all my Skype for Business users

                        Our managers need to know what these values are currently set to for their direct reports. Since we are a decentralized company the presence indicator helps managers see whether their employees are away or inactive for long periods of time. If the direct report has their inactive or away timeouts set for long periods of time it gives the false impression that the employee is actually working when they may actually be inactive or away from their desks.

                        1 vote
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                        • Document Get-CsUCPhoneConfiguration and Set-CsUCPhoneConfiguration for use with Skype for Business Online

                          Commands Get-CsUCPhoneConfiguration and Set-CsUCPhoneConfiguration are documented for on-premise but not cloud. They seem to work with both. Parameter EnforcePhoneLock is useful.

                          1 vote
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                          • emable cmdlet EnableVOIPCallDefault to SfB Online

                            On SfB Server, we are able to set-csclientpolicy to make "skype call" the default action when clicking the call button using the EnableVOIPCallDefault parameter. According to https://docs.microsoft.com/en-us/powershell/module/skype/set-csclientpolicy?view=skype-ps this is not applicable to Skype for Business Online. Not having Skype Call as the default action causes my users that want to contact their colleagues to make PSTN calls instead that cost us money!

                            1 vote
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                            • Abality to turn off Smart Contacts in O365

                              THe ability to turn off smart contacts or set so smart contacts are not auto tagged for status change is a needed feature.

                              13 votes
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                              • Extract a specific skype for business meeting participant list from O365/SFB online console

                                I see that we do not have a place to export/extract a report of list of participants for a specific skype for business meeting. This is an important feature and seems to be missing. Can we add it please?

                                25 votes
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                                • Report menu options

                                  Skype CQD portal, when under Detailed reports you cannot switch to location enhanced or reliability reports. Have to go back to summary reports and then select the desired report.

                                  1 vote
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                                  • Do not cache photos in Skype for Business

                                    When attempting to remove photos for all users in my organization, the photos seem to be cached in Skype for Business, with no way to remove them as a systems admin.

                                    Active Directory, Exchange, Exchange Onlie, and Skype for Business all reported that no users had a photo, yet the photo was present ONLY when Skype was open.

                                    This issue was forced to be resolved by Microsoft, and could not be resolved by the Organization having the issue.

                                    Please integrate Skype for Business with Exchange/EO better to allow for complete administration, including removing pictures.

                                    1 vote
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                                    • reminder custom email notification

                                      Customize reminder notifications similar to Outlook for desktop

                                      6 votes
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                                      • 1 vote
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                                        • Allow creation of new sites via New-CsUCPhoneConfiguration in Skype for Business Online

                                          We need to allow creation of new sites via New-CsUCPhoneConfiguration in Skype for Business Online. It is available in regular SfB server, but not online. This is not good as we cannot put common area phones, such as conference room phones, into their own sites for different options, such as not forcing phone lock.

                                          3 votes
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                                          • Ability to pull PSTN usage report data from PowerShell directly for Skype Online

                                            Having the Ability to pull PSTN usage report data from PowerShell directly for Skype For Business Online instead of using the SFB admin portal and using the 'export to excel' link.

                                            140 votes
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