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    Tell us how we can improve Skype for Business

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    1. Enable DTMF Relay for AVMCU Calls

      DTMF works fine in 1:1 calls. When a call escalates to a conference call on the AVMCU, DTMF tones no longer relay. This means that if two people are on the phone and add a third party that has an IVR menu, the DTMF tones do not relay. Please add support for this functionality in some capacity.

      40 votes
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        1 comment  ·  Meeting - Audio Conferencing  ·  Flag idea as inappropriate…  ·  Admin →
      • Allow Users to Change Default Audio Conferencing Number Displayed in Meeting Invites

        Other conferencing platforms (WebEx, Zoom, etc.) allow the user to log in and change the default Audio Conferencing number that appears in their Skype for Business meeting invites.

        Skype for Business Online should offer this feature in the same UI that allows the user to change their PIN and view other Skype settings.

        Currently, this is something an administrator has to do via the Admin Portal or via PowerShell. There NEEDS to be a way to delegate this to users!

        9 votes
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          0 comments  ·  Meeting - Audio Conferencing  ·  Flag idea as inappropriate…  ·  Admin →
        • Enter Conference ID via Voice Recognition

          We should be able to enter the conference ID via voice recognition. Some networks (mostly misconfigured enterprise phone systems) do not pass the DTMF correctly to satisfy Skype's recognition engine, meaning users might not be able to enter conferences.

          Adding voice recognition when prompting for a conference ID on a PSTN call would help alleviate these issues greatly.

          1 vote
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            0 comments  ·  Meeting - Audio Conferencing  ·  Flag idea as inappropriate…  ·  Admin →
          • Recording device volume drops

            I have a Polycom CX100 speakerphone. It's worked perfectly with SfB for a long, long time. Some update seems to have been made in the last week or so that, on a new call, the input level drops from around 80% to 40%. I can have the level window for the device open, and watch it drop once I join a call. every time, I must readjust it so people can hear me!

            1 vote
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              0 comments  ·  Meeting - Audio Conferencing  ·  Flag idea as inappropriate…  ·  Admin →
            • Enable audio/sound when you share a video in a Skype meeting

              When sharing/review of a video in a skype meeting, the participants can not hear the audio/sound on it.
              Instead you have to send the link by chat, but then all participants have to leave the Skype meeting and view the video in a browser

              8 votes
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                0 comments  ·  Meeting - Audio Conferencing  ·  Flag idea as inappropriate…  ·  Admin →
              • Re-Enable Ability to Convert from Dynamic to Static Conference IDs

                I was told on the phone by MS Support that converting from Dynamic to Static Conference IDs is no longer supported by Microsoft as of March of 2018. We would like to be able to leverage the Skype Audio Conferencing without the requirement of actually scheduling a meeting through Outlook. When attempting to run the 'Set-CsOnlineDialInConferencingTenantSetting -UseUniqueConferenceIds $false' cmdlet you receive a "You are not permitted to invoke Set-Cs....... with the following parameters: UseUniqueConferenceIds". They claim this is now by design - you have to generate a Skype Meeting from Outlook in order to receive a Conference ID.

                3 votes
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                  0 comments  ·  Meeting - Audio Conferencing  ·  Flag idea as inappropriate…  ·  Admin →
                • Request to microsoft to make audio conferencing available for India

                  I am a user in India.I would request you to make audio conferencing available in India which is not there currently

                  It will be helpful a lot.Thanks

                  3 votes
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                    0 comments  ·  Meeting - Audio Conferencing  ·  Flag idea as inappropriate…  ·  Admin →
                  • Add area code 517 to available Service Numbers

                    Please add area code 517 to the available Service Numbers. This area code is already available for User Numbers.

                    14 votes
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                      1 comment  ·  Meeting - Audio Conferencing  ·  Flag idea as inappropriate…  ·  Admin →
                    • Requesting entry and exit tones apply to all Conference participants regardless of modality

                      Requesting entry and exit tones apply to all Conference participants, regardless of modality. This is to address gap in blended experience.

                      643 votes
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                        76 comments  ·  Meeting - Audio Conferencing  ·  Flag idea as inappropriate…  ·  Admin →
                      • search between 2 organizations

                        linked organization easier communication on internal networks

                        1 vote
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                          1 comment  ·  Meeting - Audio Conferencing  ·  Flag idea as inappropriate…  ·  Admin →
                        • Ability to turn off audio entry and exit notifications

                          There should be an option to easily turn off the audio entry and exit notifications during a conference call.

                          18 votes
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                            1 comment  ·  Meeting - Audio Conferencing  ·  Flag idea as inappropriate…  ·  Admin →
                          • Improve Skype about video performance and reliability - or dispose

                            We use in the company Skype for Business and in many cases (mainly just audio) it works BUT conected with people outside of our comany it's usually a nightmare. Today the sound was OK but I shared my screen (MS World) and the partner must wait minutes to get a refresh of his screen. We stopped and he send me an invitation with GoToMeeting and it works quite good. It's not the internet cponnection. It's Skype what is weak.

                            1 vote
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                              0 comments  ·  Meeting - Audio Conferencing  ·  Flag idea as inappropriate…  ·  Admin →
                            • Create DISABLE button so those who don't want Skype for business don't have to waste our time or resources while it boots up!

                              DISABLE option for Skype for business - do NOT automatically have it boot up when the computer does - its a waste of time and computer resources!

                              1 vote
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                                0 comments  ·  Meeting - Audio Conferencing  ·  Flag idea as inappropriate…  ·  Admin →
                              • Static Conference ID Meeting Invite is Poor Design

                                The meeting invite for tenants with Staic Conference ID is not that same as that of Dynamic IDs. I am told this is by design. If that is true the design is terrible. It has a huge chunk of whitespace in it, has lost the PSTN number location and the forgot PIN link. There is not need for it to be different to the dynamic one. Please resolve.

                                12 votes
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                                  0 comments  ·  Meeting - Audio Conferencing  ·  Flag idea as inappropriate…  ·  Admin →
                                • Audio Conferencing abilty to turn off exit notifications

                                  Currently there is only one option to turn on meeting entry AND exit notifications. There should be a separate option for each. We want to hear when people join but not when they exit.

                                  3 votes
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                                    0 comments  ·  Meeting - Audio Conferencing  ·  Flag idea as inappropriate…  ·  Admin →
                                  • join skype meeting with hangouts

                                    Would be nice if audio conference in outlook will be not a platform dependent. I would love to use hangouts to join meetings. Could you support it ?

                                    6 votes
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                                      0 comments  ·  Meeting - Audio Conferencing  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Option to hide user phone numbers when joining skype meeting through Dial-in /Dial-out conference

                                      Participants should have option to hide their phone numbers when joining External skype meeting through Dial-in /dial-out conference

                                      3 votes
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                                        0 comments  ·  Meeting - Audio Conferencing  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Allow audio numbers to be added to meeting request

                                        Powwownow has a more powerful meeting template system when scheduling a meeting. It allows numbers to be easily copied from the long list into the meeting request. This is much more customer friendly when you know the country the attendees will be calling from - which is often the case with a small audio conference.

                                        3 votes
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                                          1 comment  ·  Meeting - Audio Conferencing  ·  Flag idea as inappropriate…  ·  Admin →
                                        • More dynamic pricing options for audio-conferencing given the end of life for third party ACP providers

                                          Given the recent announcement for EoL of third party ACPs could the dial-in conferencing plan for O365 be a little more dynamic, ie billing per unique conference initiator per month.
                                          We have ~3500 users who we would like to provide this functionality to but some of these users may very rarely host a dial-in conference so we cannot justify a regular monthly cost. We would be happy to pay for X number of unique PSTN conference hosts per month which would be used up dynamically as conferences are setup.

                                          9 votes
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                                            2 comments  ·  Meeting - Audio Conferencing  ·  Flag idea as inappropriate…  ·  Admin →
                                          • It will be nice if the audio-conferencing services are extended to enable the users to have an Indian local number for the incalls

                                            Currently Indian users of Skype for Business only have web interface to do audio-conferencing. It will be nice if the services are extended to enable the Indian users also subscribe to an Indian local in-call number (preferably MSISDN).

                                            4 votes
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                                              0 comments  ·  Meeting - Audio Conferencing  ·  Flag idea as inappropriate…  ·  Admin →
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