The conversations should load with the history automatically
Like Skype for public, this app should load previous conversations in the same chat window. Currently we have to scroll through a list of chats maintained for each session. Instead, it should display conversations like Skype
Yes i agree this missing functionality is very annoying and it does not always store the history correctly sometimes it store conversations in date order and sometimes it puts them all under the same conversation party and you cannot see the conversations correctly. I have no idea why this method is used when skype for desktop has a tried and tested method that works for everyone. The Lync/Skype for business method of storing conversations is so fragmented it practically defeats the point of storing them. At least there should be an option for the users to choose what method to use. MSN used a similar method however it did have the option to show the full conversation history in the window. this should be available in the skype for business.
This Functionality is more important and more critical in a business environment where quick reference and access to conversation history should be a no brainer... instead it is so long winded and complicated that users just ask the person they are chatting with to repeat something that they said a few days ago because we don't have the will or the time to use the current method of finding the history.... In some cases this can make conversations unprofessional, so to facilitate and backup the name "Skype For Business" this functionality seriously needs reviewing and fixing.