Store the conversation history within the application, instead of requiring Outloook
It's utterly bizarre that if I want to look back over previous IM conversations with someone - even if they were only a few hours ago - I have to use a separate client instead of having them right there in the IM window itself.
It's even more daft, given that normal Skype has this capability, but Skype for Business doesn't. So the supposedly premium tool is missing a key function which the free tool does have.
By all means, store the conversations at server level separately as well, so that we can access them independently of the client if necessary. But don't do that at the expense of the client, which is where most people would expect to see them.
5 years later and microsoft is still ******* ********
Lars Willrich commented
WHAT IS HAPPENING??
I'm really annoyed by looking to outlook to get an Idea what I wrote yesterday, when I closed the windows.
I should really work with another application in future. EVERYONE ELSE can offer this feature!
Hairy Pothead commented
pushing everyone into buying MS apps when using skype4business. Nice touch.
Rodrigo Gutierrez commented
Please fix this. It is ridiculous that it is not default functionality.
Why doesn't Skype for Business support this?
Commenting because this is STILL a problem and it's really ridiculous. I really hate Skype for Business. Lync was so much better! ****, AOL INSTANT MESSENGER was better!
Please implement a BETTER way for conversations to be logged and saved IN the conversation.
Gregory Hart commented
The company I work for has conversation history off because they do not want to store the messages in Outlook, for legal reasons. If the conversation history was able to be saved locally on the users computer, then this would not be an issue. So sad that Microsoft has failed to implement something like this.
Bobby Chapman commented
Just pointing out nearly half a decade after this became one of the most voted on feedback posts they've still yet to implement this obviously very heavily desired feature. To fail to innovate in the last decade is pathetic, to fail to keep up with the basic features of all their competitors is embarrassing, but to flat out ignore the feedback they asked for is insulting and and illustrates what a complete failure they have become. They still haven't even figured out how to handle notifications when multiple devices are signed into the same account!
I'd advise anyone visiting this thread to try literally any of the several dozen competitors to Skype or hit up a local high school computer science class to see what those children can whip up in an afternoon. Chances are it will be a better functioning and more feature rich program than what the "professionals" at Skype have created.
Not having a single history per chat is painful too, not only are the contact list and chat windows separated but in the chat window I can only see immediate history none of the historical chat
If I want history from earlier today (assuming I closed the window afterward) I need to go via the contact window and look at previous conversations, even there it's not a single history per user but multiple separate chat history items that could only have a single comment each. really difficult to work with.
Considering the time this product has existed and the existing state of it we need to be looking at alternatives
This software is 10 years behind similar chat apps.
A few days back it stopped logging my conversation history and after fixing it, now I have lost all my conversations. ****** software. Microsoft should just abandon this software.
"Shite-for-Business" is a better name for this software.
Product/software development managers at microsoft must be genuinely ********.
Paul McCarthy commented
How is it that in the 3 years since this comment that no one at Microsoft can find the time to write some text to a file. This is the most basic of coding tasks. The CEO of Microsoft is supposed to be a developer but given that this most basic of features has not been developed leads me to believe that the story that he can code is just PR spin.
[Deleted User] commented
It's a ******* joke
Total garbage. This only shows that no one at Microsoft is using their own products. This is a basic feature!
Loddie Alspach commented
Add to all of this the fact that it doesn't store images in the email history and it's an even bigger fail. We use visual aids (screenshots and snags from SnagIt) in our communication constantly and these are lost in the history. Please fix!
This is the single reason why I removed Skype forever.
Very disappointed! Please FIX this!
conversation history cannot be updated right now and might be out of sync
Yeah once again, MSFT not considering the UX ... like, at all. This seems to odd to even the most basic users. Although there may be a really cool technical reason Skype was set up this way, it makes zero sense to most of us who just want a basic chat tool.
Want to know how to fix this issue? Stop using MSFT products. Slack, G-Suite, many others out there....****, I could SMS text more easily.
This lack of the most basic essential feature is insane. My company needs to look elsewhere for a chat tool. The conversations tab in the main skype window is useless beyond a link to outlook, and the conversation history format in outlook is hopelessly obtuse to use.