busy on busy
provide "busy on busy" functionality. Nobody wants to receive additional calls when already on the phone. SfB server should generate a standard compliant "486 busy here" response for incoming PSTN calls to users with presence states "on-the-phone" or "in-conference-call".
This is being worked on.
Dirk Zado commented
Since Skype for Business is available for PSTN in my country I really would appreciate the feature...
Daniel Schwarzkopf commented
Microsoft already provided something like a busy on busy functionality. But it is not well implemented.
It only works when a persen was called directly. When a forwarded call from another Skype Client comes to the busy skype user, it will ring. This is bad. It would also be great to have a missed call notification calls while busy.
I agree with benoit, this should be a choice and not enforced. A lot of people in our organisation like the current functionality so they can choose to cut a call short to take another, or even merge the calls.
You will please a lot of people
but please add an option for enable/disable this directly in the lync client
Internal worldwide survey: 60% of our users prefer a busy tone (busy-on-busy). In Germany this is almost a must have!
This request is also found under "Forwarding on busy". can these two please be merged?