Enable API to allow for audio/video
Provide audio/video capabilities and controls through the Lync UC Web API.
We contacted you 2 years ago regarding our INOGENI dongle, which is able to transmit video over a USB 3.0 connection in order to use it with Skype. We also sent you a demo unit to test the compatibility of the device with Skype.
We have released a few weeks ago the INOGENI SHARE 2 device, which is able to capture simultaneously two video streams (HDMI and DVI) into one single USB 3.0 interface. Skype is seeing the device as a single webcam. The device integrates some video processing features like Picture-In-Picture and split screen, and so on in order to embed the two video streams into one single frame. The device can be controlled by push buttons, USB, Bluetooth and RS-232. You can visit http://inogeni.com/share-apps-2/ for more details.
We tell our customers to use Skype with the SHARE 2. However, we came across an issue with Skype regarding the local preview while we are in a meeting. Skype is mirroring the actual video received from the device. So, if we input some computer content, all the video is reversed and not readable. However, the partner’s screen is showing the video correctly! Also, in the video settings where we can select the video device, the preview window shows the video correctly.
In conclusion, I think Skype is mirroring the video on purpose because it thinks the device is a camera. We tested a lot of USB devices and they react in the same way.
Do you know if we can do something on our side to avoid this mirroring? Do you have an API where we could control this mirroring?
Thanks for your time.
Jérôme Bolduc, jr.eng.
James Heathcote commented
We utilise third party cloud based applications such as helpdesk and crm applications where it would be incredibly useful to be able to launch meetings from within those applications, then have the chat conversation exported to the product for auditing and record keeping. Launching screen sharing and allowing remote control, plus attaching screen shots and video recordings would also be fantastic. Use of the API would allow for these kind of developments.