• Feedback by UserVoice
  • Tell us how we can improve Skype for Business

    Add Communication Credits in the CSP program

    Only Domestic of Domestic+International calling is available. Some users need to call International but not on a regular basis. Communication Credits is interesting then.

    419 votes
    Sign in
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Marcel Korbee shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →


    Sign in
    Sign in with: Facebook Google
    Signed in as (Sign out)
    • David commented  ·   ·  Flag as inappropriate

      we need this. It defeats the csp portal if I cannot assign everything

    • Ben Nichols commented  ·   ·  Flag as inappropriate

      Work around is to purchase (via credit card) Skype For Business Online Plan 2, Phone System, a Calling Plan, then you can add Communications Credits subscription.
      Then cancel the subscriptions you just purchased, leaving Communications Credits present.
      Horrible, but it works.
      I think it may also be possible to purchase any subscription that allows you to purchase Audio Conferencing add-on, then you can get Communications Credits as an add-on to that.

    • Tini Bestman commented  ·   ·  Flag as inappropriate

      Our customers need this urgently. How do we provision this in the meantime?
      Is there a work around?

    • Chris commented  ·   ·  Flag as inappropriate

      As I understand it, CSP customers would have to pay their communication credits directly to MSFT? So there are two bills they'd have to pay for phone system?

    • Sugi commented  ·   ·  Flag as inappropriate

      Please add this to the CSP programme, all our customers are asking for this.

    • Karla K commented  ·   ·  Flag as inappropriate

      Not having this means we will probably use a different service for conferencing, rather than skype.

    • Anonymous commented  ·   ·  Flag as inappropriate

      Also essential for using toll-free on Audio Conferencing. Eventually got it working via credit card, but was quite painful to get setup. Would rather just pay our CSP for everything.

    • Anonymous commented  ·   ·  Flag as inappropriate

      Agreed. What other options do we have without going to a third party for our CSP customers?

    ← Previous 1

    Feedback and Knowledge Base