Generally Available

Tell us how we can improve Skype for Business.
Please remember to select the appropriate category when submitting an idea.

Tell us how we can improve Skype for Business

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Use text-to-speech create away voicemail greeting using Outlook's out-of-office message

    The ability to record an "away" or "out of office" message in addition to the main personal voicemail greeting is great.

    However, this would be dramatically improved if Microsoft could use text-to-speech to automatically take outlook's out-of-office message and import it as Skype for Business away voicemail message.

    The automation would simplify things for users be only needing to modify 1 setting to take care of both Outlook and Skype's out-of-office message, rather than having remember to do both separately.

    9 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      0 comments  ·  Voice - Enterprise Voice  ·  Flag idea as inappropriate…  ·  Admin →
    • Voicemail in shared mailbox

      It would be nice if in the Auto-Attendant function we could redirect calls toward a voicemail attached to a shared mailbox.

      42 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        1 comment  ·  Voice - Enterprise Voice  ·  Flag idea as inappropriate…  ·  Admin →
      • Add DTMF Inband support

        Currently the Mediation server only support DTMF outband (RFC 2833). Some sip trunk providers supports inband as well as outband. If the caller is sending DTMF inband only, the Mediation server will not recognize it.

        62 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          0 comments  ·  Voice - Enterprise Voice  ·  Flag idea as inappropriate…  ·  Admin →
        • Send and Receive SMS

          Case#1393618430
          Seeking to send and receive SMS messages. Especially for two step authentification SMS services.

          16 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            0 comments  ·  Voice - Enterprise Voice  ·  Flag idea as inappropriate…  ·  Admin →
          • 1 vote
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              1 comment  ·  Voice - Enterprise Voice  ·  Flag idea as inappropriate…  ·  Admin →
            • Server side ringback and busy tone

              More and more PBX systems are no longer playing ringback sound. This is currently generating the Skype for Business Client. If now the user with the sound options all tones deactivated it does not receive ringback or busy tone. It would be good if you can import the audio file centrally on the SfB server.

              44 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                0 comments  ·  Voice - Enterprise Voice  ·  Flag idea as inappropriate…  ·  Admin →
              • The Call queue time out range needs to be less than 1 minute

                The time threshold for a call queue to time out needs to be less than 1 minutes. 1 minute waiting on a call if no one answers is a VERY long time before a new workflow starts. This should be seconds, not minutes.

                2 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  0 comments  ·  Voice - Enterprise Voice  ·  Flag idea as inappropriate…  ·  Admin →
                • Bandwidth.com phone exchange coverage

                  We have several clients in northern Wisconsin that are interested in moving to CloudPBX. As we are working with one customer, Microsoft notified us that Bandwidth.com does not have agreements in some areas of northern Wisconsin. Can anyone tell me what we need to do to get this area of the US coverage? This is holding up a number of sales for us.

                  3 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    1 comment  ·  Voice - Enterprise Voice  ·  Flag idea as inappropriate…  ·  Admin →
                  • Pause should be supported.

                    i like to store extension with phone number and that is very helpful so i can dial someone with one click.

                    1 vote
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      0 comments  ·  Voice - Enterprise Voice  ·  Flag idea as inappropriate…  ·  Admin →
                    • There should be an option to upload a voicemail recording in Skype for Business

                      There is an option in Skype for Business to Record a voicemail. I think it would be much better if there is an option to upload a voicemail recording.

                      10 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        0 comments  ·  Voice - Enterprise Voice  ·  Flag idea as inappropriate…  ·  Admin →
                      • 617081491242092

                        Need Call blocking feature by number or other selections. Need it by administrator or by end user.

                        2 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          1 comment  ·  Voice - Enterprise Voice  ·  Flag idea as inappropriate…  ·  Admin →
                        • voicemail greeting recording

                          When recording a new voicemail greeting, allow users to skip (by hitting * or #) having to listen to the greeting they are replacing

                          In addition, after recording the new greeting, allow users to skip (by hitting * or #) having to listen to the greeting they just recorded before being able to save that greeting

                          6 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            0 comments  ·  Voice - Enterprise Voice  ·  Flag idea as inappropriate…  ·  Admin →
                          • Train and employ support staff

                            Would be nice if you provided any support for your enterprise PSTN and Cloud PBX systems. I cannot get any information or timeline to why my enterprise phone system is completely down. How can you sell a product and have zero escalation support? Your website has the general Office365 support contact, and they do not have any visibility into the phone systems at all.

                            1 vote
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              0 comments  ·  Voice - Enterprise Voice  ·  Flag idea as inappropriate…  ·  Admin →
                            • Polycom Updates for VVX Phones

                              Auto-updates cause phone issues. Our company has to resort to manual updates. Would like to know if there are any patches for this so that we can re-enable auto updates.

                              Ticket request has been submitted. Ticket number 617092092233372

                              1 vote
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                0 comments  ·  Voice - Enterprise Voice  ·  Flag idea as inappropriate…  ·  Admin →
                              • 1 vote
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  0 comments  ·  Voice - Enterprise Voice  ·  Flag idea as inappropriate…  ·  Admin →
                                • Change the Hold time less than 1 minute

                                  The hold time for call queues needs to have an option of less than 1 minute. Many of my customers need the settings for 20 or 30 seconds.

                                  9 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    I agree to the terms of service
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    0 comments  ·  Voice - Enterprise Voice  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Add the ability to record/change voicemail greetings in the iOS app

                                    Add the ability to record/change voicemail greetings in the iOS app or add a phone number users can call to access the voicemail options

                                    Our old Shoretel system had the voicemail number so users could call in, enter in their extension and then their vm passcode and they would be able to change their voicemail greetings

                                    3 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      I agree to the terms of service
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      0 comments  ·  Voice - Enterprise Voice  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Allow UMO for SfBO users, NOT Azure VM

                                      The functionality is similar but there are several disparate items between UMO and Azure VM. Enterprise-class accounts, like E5, should not be relegated to AzureVM. A big concern is RMS and Protected Voicemail to prevent voicemails from being saved or forwarded. Refer to https://technet.microsoft.com/en-us/library/dd351041(v=exchg.150).aspx for information.

                                      The cause is that Azure VM uses EWS to write the notification and mp3 into the recipient's inbox, where UMO writes it into a container and then an SMTP agent routes the notification through Transport, where RMS is leveraged to apply IRM to the notifications.

                                      3 votes
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        I agree to the terms of service
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        0 comments  ·  Voice - Enterprise Voice  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Ability to access voicemail options from Polycom phone

                                        Right now we can access our voicemail messages using our Skype enabled Polycom phones but we cannot access any options in the voicemail system. Currently the only option is to press 1 to listen to messages and 0 to repeat that same Prompt. We would like to be able to change our voicemail greetings or set out of office messages using the phone itself. There should be an option 2 to change greetings available.

                                        3 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          I agree to the terms of service
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          0 comments  ·  Voice - Enterprise Voice  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 1 vote
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            I agree to the terms of service
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            0 comments  ·  Voice - Enterprise Voice  ·  Flag idea as inappropriate…  ·  Admin →
                                          ← Previous 1 3 4 5 13 14
                                          • Don't see your idea?

                                          Feedback and Knowledge Base