Adjust Skype PSTN conferencing invite to display local dial-in numbers for invitees
Today, with modern C2R office, and SfBO, if the tenant has numbers assigned in multiple geographies, the in-country dial in numbers shown in the invite are the local toll and toll-free numbers for the HOST's geography.
This is fine if all attendees are in the same country as the Host, but often, users are in multiple geographies:
Host is in US, attendees are in the US, UK, India and Singapore.
For everybody except the Host, this means they have to go search for a dial-in number under the "find a local dial-in number" hyperlink in the invite.
This is an annoyance for the attendee in two ways:
1. the attendee has an additional two steps to join the meeting - click the hyperlink, then find a local number
2. tap-to-call no longer fully joins the user to the conference completely:
the user on a mobile device can no longer tap-to-dial the meeting from that "find a local dial-in number" page: the main join dial string is properly formatted as an html dialer directive <tel:+1(323) 849-4874,,,62971025,#> so tap-to-dial for mobile or click-to-call works properly. However, numbers on the "Find a Local Dial-In Number" page do NOT contain the additional ",,,62971025,#> and the user has clicked away from the original invite, and has to flip-flop between the dialer control pane and the original invite to finish keying in the conference ID.
This is a sub-optimal join experience.
1. Please survey the country-of-record for the meeting attendees, and include the top 4 countries local dial-in numbers, properly formatted for tap-to-join tel: URIs including the "...Conference code, #" HTML.
Only if someone it attending from a less-popular country for that invite should they have to click the "Find a Local Number" hyperlink in the invite.
2. If users DO have to click the "Find a Local Number" hyperlink, please carry the <tel: uri,,,confID,,#> tap-to-dial formatting to the resulting numbers on the "Find a Local Number" page so that users can properly tap-to-dial or click-to-dial their local number without having to manually look up and key in the conferenceID. Yes, this will mean that the “Find a Local Number” page will have to be dynamically generated for each meeting, but that’s what smart systems are for: making things easier for the end-user.